Home Delivery Terms & FAQ

Shipments And Returns
All Non-Perishable (Un-Opened) Returns Only Within 7 Days Subject To Condition Of The Product.
Minimum Order 100$, Free Delivery For Purchase Above 100$

Delivery Terms
Delivery Information

Monday, Wednesday And Friday Will Be West Area.
Tuesday, Thursday And Saturday Will Be East Area.
Sunday & Public Holidays Will Be No Deliveries.

Delivery Time 9am- 9pm

We Shall Make A Sincere Attempt To Deliver The Products Within The Time Period As Confirmed By Sgs Representative To The Customer.By Any Reason If The Delivery Is Delayed Or Not Delivered On Date And Time As Confirmed, We Will Deliver It On The Next Day .Singapore Groceries In No Way Liable For Any Loss Due To Delay Or Non Delivery Of Grocery. Customer Has Right To Cancel The Order Or Advice The Next Delivery Date.Our Delivery Time And Schedule Can Change, We Will Inform For Any Such Change To Customer By Sms Or Phone Or By Email.

Minimum Order Value Should Be S$100/- Per Order Subject To Following Extra Charges For Delivery.Order Will Be Confirmed By Sgs Representatives Over Phone Before Delivery.Payment To Be Made In Cash & Cheque At The Time Of Home Delivery Only. All Cheques Must Be Crossed. Reverse Side Of Cheque Should Include Invoice Number Or Registration Number.

All Above Prices Are Not Fix & Subject To Change Without Prior Notice.Discrepancies, Shortage & Breakage Should Be Notified at collection time Only Upon Receipt Of Goods, Otherwise Claims May Not Be Entertained.

Interest Of 5% Per Month Will Be Charged On Overdue Accounts.

We Look Forward To Receiving Your Comments & Suggestions To Our Email Address : support@singaporegrocerystore.com

Customers Are Strongly Advised To Check The Item Purchased At The Time Of Acceptance To Avoid Any Possible Dispute. All Products Leaving Our Distribution Centre Have Been Checked For Quality And Accurate Quantity. However, We Will Replace Any Defective Products That Do Not Meet Our Customer’S Expectation.

Our singaporegrocerystore.com Cannot Be Held Responsible For Any Inaccuracy Or Omission. We Will Attempt Our Best To Fulfil Orders Placed By Shoppers. In The Event That An Ordered Product Is Not Available, We will suggest an alternative or else strike off the product from the order.

Delivery Schedule (For Every Order Submitted Before 5pm A Day Before)

West Singapore (Sector A)
Delivery Days: Monday, Wednesday, Friday
• Bukit Timah
• Bukit Panjang
• Choa Chu Kang
• Clementi
• West Coast Park
• Holland Road
• Little India
• Novena
• Orchard
• Newton
• Pasir Panjang
• Queenstown
• Farrer Park
• Raffles Place
• River Valley
• Sembawang Seletar
• Tanglin
• Tanjong Pagar
• Telok Blangah
• Tiong Bahru
• Upper Bukit Timah
• Yishun

East Singapore (Sector B)
Delivery Days: Tuesday, Thursday, Saturday
• Balestier
• Toa Payoh
• Serangoon
• Serangoon Garden
• Macpherson
• Braddell
• Geylang
• Eunos & Katong
• Joo Chiat & Fort Rd
• Siglap
• Bedok
• Upper East Coast
• Bayshore
• Loyang
• Changi & Tampines
• Pasir Ris & Hougang
• Sengkang
• Ponggol Bishan
• Ang Mo Kio

Note
Minimum Order: $100
Additional Delivery Charge May Apply For Special Circumstances And Rearrangement Such As Change Of Timing Or Location.While We Make Every Effort To Realize The Customers Orders, We Reserve The Right To Decline An Order Because Of Unforeseen Reasons Or Because The Product Is No Longer Available. Due To Constant Increment Of Fuel Charge, Cost Of Delivery Services By Us Or Our Agent May Change From Time To Time. You Are Advised To Check The Delivery Fees Every Time You Made A Visit To Our Site Or Before Placing Any Orders With Us. We Reserve The Right To Change And Update The Delivery Charges Without Prior Notice To You.